Who we are

At Scene+, we foster an entrepreneurial spirit that drives our mission: making tomorrow even more rewarding for our members. As a unique joint venture between Cineplex, Empire, and Scotiabank, and a network of partners, we have spent over 17 years delivering unparalleled rewards and experiences.

As we scale and evolve, our focus on innovation and technology is redefining what it means to be an iconic brand that prioritizes a member-centric experience. Data is not just a tool for us. It’s the engine powering our growth strategy and our journey to becoming Canada’s most beloved loyalty program. We leverage it to provide personalized rewards and create meaningful connections with our members.

Joining Scene+ now means stepping into a role where your passion and skills can make a tangible impact on millions of members. With rewards for every lifestyle, we believe there’s always something to look forward to. Come be a part of our journey - create exceptional outcomes, collaborate across teams, and shape the future with us.

Who we need

Reporting to the Director, Marketing and Partnerships, we are hiring an Account Director, Entertainment & E-commerce, to lead overall account planning, growth strategy, and performance management for strategic Scene+ partners. This role operates within a complex multi-partner ecosystem and is accountable for delivering measurable marketing and commercial outcomes for key partners.

As the Account Director, you will define and execute integrated marketing and go-to-market strategies supported by data-driven insights and clear alignment to entertainment and e-commerce partners, and member experience objectives. You will shape annual and quarterly account plans, identify high-impact growth opportunities, and build business cases informed by market and competitive intelligence to guide. Working closely with analytics, marketing, finance, operations, and external stakeholders, you will integrate partner requirements into operational and marketing roadmaps to deliver sustained performance and long-term value.

This job posting is for an existing vacancy that is a full-time, hybrid role working three days per week on site in our Toronto office.

What’s in it for you:

Impact and influence. You will shape the strategic direction of key Scene+ partnerships by translating market insights and performance data into clear actions that support partner growth and program expansion. Your recommendations will influence campaign optimization, investment allocation, and long-term partnership strategy, contributing to stronger partner outcomes and member engagement.

Ownership and growth. This is a high-visibility role with ownership of partnership strategy and marketing execution across major Scene+ accounts within the entertainment and e-commerce portfolio. You will identify growth opportunities, guide campaign performance, and deliver measurable results that strengthen partner value and expand member engagement.

Career development and team environment. You will join a collaborative team that is proud to shape the next chapter of Scene+ growth, supported by a manager who values mentorship, constructive feedback, and professional development. This role offers exposure to large-scale partnership strategy and decision-making, building experience that can accelerate your career in partnership leadership, loyalty marketing, or commercial strategy.

As our new Account Director, you will focus on:

• Integrated account strategy leadership. You will develop and execute annual account plans for strategic Scene+ partners, with a focus on driving KPIs such as cardholder growth. Using data-driven insights, cross-functional collaboration, and member segmentation, you will align marketing strategy, investment allocation, and campaign execution to deliver results. You will present priorities and progress in leadership and partner meetings and lead quarterly refinements based on campaign performance, member insights, and market conditions.
• Performance monitoring and insights. You will own performance oversight for key Scene+ partners by establishing KPI frameworks and governance. You will translate complex data into clear insights, identifying risks and opportunities across targeting, offer structure, messaging, and channels. You will lead forecasting for marketing campaigns and develop QBRs that summarize performance, insights, and recommended next steps.
• Relationship management. You will act as the partnerships lead for account initiatives, aligning internal teams - including Analytics, Marketing, Finance, Operations, and Digital - with external stakeholders around shared priorities. You will serve as the day-to-day contact for key Scene+ partners, building trusted relationships and ensuring alignment on growth opportunities, performance goals, and long-term initiatives.
• Governance and operational oversight. You will lead structured governance processes such as QBRs, strategic planning sessions, and account check-ins focused on performance and future growth. You will oversee account planning, reporting standards, and project prioritization to ensure disciplined execution and sustained results.

You bring:

• The strategic leadership. You have progressive experience in marketing, strategic partnerships, consulting, or account leadership, ideally within loyalty, digital commerce, media, or other multi-partner ecosystems. You can develop integrated marketing and partnership strategies that drive measurable growth. You have experience creating strategic briefs, annual account plans, and executive presentations that align cross-functional teams around clear priorities.
• The account management expertise. You have managed complex strategic partnerships where commercial performance and long-term relationship value must be balanced. You translate performance data into actionable insights that improve campaigns and partner outcomes. You are comfortable managing multiple initiatives in fast-moving environments, aligning stakeholders, identifying risks early, and maintaining momentum toward delivery.
• The technical and analytical strengths. You bring strong analytical and financial acumen and are highly proficient with Excel, PowerPoint, and marketing performance dashboards. You use data to inform planning, measure impact, and guide continuous optimization.
• The partnership and stakeholder influence. You build strong, collaborative relationships across internal and external stakeholders. You communicate and influence effectively across Sales, Marketing, Finance, Product, and Technology teams. You are comfortable navigating complex environments, leading change, and maintaining credibility with senior leaders.

Compensation

At Scene+, we believe that compensation should be transparent, fair, and market competitive. Our salary ranges are designed to represent the progression from learning the role to truly mastering it. 

This role has a minimum base salary of $105K and a maximum base salary of $125K. Our approach to compensation supports each person’s unique knowledge, skills, abilities, complexity of the role and balances it with internal equity to support a fair and competitive salary. The higher end of the range is reserved for those who have demonstrated deep expertise, while offers closer to the minimum reflect strong potential with room to develop.  

Base salary is just one part of our total rewards package which also includes health and wellness benefits, employer-matched RRSP savings, a performance-based bonus program, and many more perks including free movies and free grocery delivery.

Join us.

We are a dynamic and agile organization that works collaboratively to anticipate and meet the business needs of our partners and the lifestyle needs of our members. People who thrive at Scene+ are mission-driven and eager to contribute to a brand that’s shaping the future of loyalty. As part of our team, you will excel in an environment that values ownership and practical, intelligent solutions. You will have the chance to create and refine processes, identify and address challenges with scalable solutions, and introduce best practices that drive our success.

Our values guide our work, and we consistently measure our progress against these principles.

• Member Focus: We prioritize the needs and experiences of our members in everything we do.
• Teamwork: We believe in the power of collaboration and working together to achieve our goals.
• Continuous Improvement: We strive for excellence by constantly seeking ways to improve and innovate.
• Integrity: We uphold the highest standards of honesty and transparency in our actions.
• Results Driven: We are committed to achieving outstanding outcomes and delivering value.
• Passion: We are passionate about our work and dedicated to making a positive impact.

What you can expect from our interview process:

• A virtual interview with a Talent Advisor discussing your interest in the role and the company. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
• A virtual interview with the Hiring Manager. This is a chance to share how your experience aligns with the needs of the team and to learn more about the day-to-day responsibilities.
• A virtual panel interview with the Director, Channel Strategy and an Account Director, to gain insights into the overarching accountabilities of the role and who you will be working with.
• A final in-person interview with the Executive Director, Partnerships, to grow your understanding of the strategic impact of this role and how it aligns with the growth strategy of Scene+.

Apply now.

If you have 70% of what we're looking for and 100% authenticity and passion, express your interest here. Please contact us by email at [email protected] and let us know what accommodations or assistance we can provide you during the application process.

At Scene+, we're committed to diversity, equity, and inclusion. We strive to integrate these values into everything we do, from our partners and offers to our teams and interactions. We welcome and appreciate candidates from diverse backgrounds, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), the LGBTQ2SIA+ community, and other equity-seeking groups.

How We Use AI in Our Interview Process:

At this time, we do not use artificial intelligence (AI) tools to screen, assess or select applicants. For video interviews, we may use BrightHire, an AI-powered video interview tool, for recording purposes.

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