Coordinator, Digital Product

Who we are

At Scene+, we foster an entrepreneurial spirit that drives our mission: making tomorrow even more rewarding for our members. As a unique joint venture between Cineplex, Empire, and Scotiabank, and a network of partners, we have spent over 17 years delivering unparalleled rewards and experiences.

As we scale and evolve, our focus on innovation and technology is redefining what it means to be an iconic brand that prioritizes a member-centric experience. Data is not just a tool for us. It’s the engine powering our growth strategy and our journey to becoming Canada’s most beloved loyalty program. We leverage it to provide personalized rewards and create meaningful connections with our members.

Joining Scene+ now means stepping into a role where your passion and skills can make a tangible impact on millions of members. With rewards for every lifestyle, we believe there’s always something to look forward to. Come be a part of our journey - create exceptional outcomes, collaborate across teams, and shape the future with us.

Who we need

Reporting to the Senior Manager, Digital Product, we are hiring a Coordinator, Digital Product to support the execution and delivery of digital initiatives across our web and app experiences. As our new Coordinator, Digital Product, you will play a highly collaborative and execution-focused role, helping coordinate releases, support QA and testing activities, maintain product documentation, and keep cross-functional initiatives moving forward. Working across Product, UX, Technology, Marketing, and external partners, you will contribute to the delivery of seamless, high-quality digital experiences that drive member engagement and support the continued evolution of the Scene+ digital ecosystem.

This job posting is for a newly created vacancy that is a full-time, hybrid role working three days per week on site in our Toronto office.

What’s in it for you:

Build broad digital product exposure. You will gain hands-on exposure across web, app, loyalty, and digital product initiatives while working closely with Product, UX, Technology, Marketing, and external partners. Unlike more specialized entry-level roles, you will see how digital experiences come together end-to-end - from planning and testing to launch and optimization.

Grow your career in Product. You will gain broad exposure across digital product delivery within a collaborative and fast-moving environment. You will contribute to sprint planning, release coordination, QA processes, backlog management, and cross-functional initiatives while learning from experienced digital product leaders and gaining hands-on exposure to how digital experiences are built, launched, and optimized.

Contribute to experiences recognized across Canada. You will help support digital experiences tied to one of Canada’s most recognized loyalty brands, contributing to initiatives that impact millions of members. From supporting app and web enhancements to helping coordinate launches and digital campaigns, your work will directly contribute to creating seamless and engaging member experiences.

As our new Coordinator, Digital Product, you will:

• Support the delivery of digital initiatives. You will help coordinate and support the execution of digital initiatives across web and app experiences, ensuring projects remain organized, aligned, and moving forward against timelines and priorities.
• Coordinate product delivery activities. You will support sprint planning, backlog management, release coordination, and cross-functional follow-ups while helping maintain clear documentation across product initiatives.
• Support QA and testing processes. You will contribute to QA and User Acceptance Testing activities by developing test cases, documenting issues, validating fixes, and helping ensure digital experiences meet defined requirements and quality standards.
• Track and manage bugs and defects. You will document, prioritize, and monitor bugs and defects across digital experiences using tools such as Jira, ensuring issues are clearly communicated and resolved efficiently with Product, QA, and Technology teams.
• Coordinate digital copy and stakeholder approvals. You will manage the coordination and alignment of copy decks across Product, Marketing, Legal, Brand, and external partners, ensuring approvals, revisions, and timelines are tracked effectively prior to launch.
• Collaborate across teams and partners. You will work closely with Product, UX, Technology, Marketing, Loyalty, and external partners to support communication, gather feedback, track action items, and contribute to successful digital launches and enhancements.
• Maintain product documentation and operational processes. You will support the maintenance of product documentation, release notes, deployment checklists, and backlog hygiene while contributing to scalable product operations and continuous process improvements.
• Monitor digital experiences post-release. You will support post-launch monitoring activities, helping identify and escalate issues impacting the member experience while ensuring fixes are validated and communicated appropriately.

You bring:

• Digital product coordination experience. You have experience supporting digital, product, eCommerce, marketing, or technology initiatives through internships, co-ops, or early-career roles where you helped coordinate projects, manage timelines, and support cross-functional delivery.
• Exposure to digital tools and platforms. You are comfortable working with digital collaboration and product tools such as Jira, Confluence, Figma, CMS platforms, or similar technologies used to support digital product execution and delivery.
• An understanding of digital product environments. You have exposure to website, app, or digital experience environments and understand, at a foundational level, how digital products are built, tested, launched, and maintained. You are interested in UX/UI principles and customer experience thinking, with an appreciation for how thoughtful digital experiences impact user engagement and usability. While you do not need to come from a deeply technical or coding background, curiosity around digital experience design and user behaviour will help you succeed in this role.
• Organization and attention to detail. You are highly organized and detail-oriented, with the ability to manage multiple priorities, maintain accurate documentation, track action items, and support coordinated releases across different stakeholders and timelines.
• QA and testing support experience. You have experience supporting QA, User Acceptance Testing, or defect tracking activities, including documenting bugs, validating fixes, and helping ensure digital experiences meet quality expectations.
• Communication and collaboration skills. You are comfortable working across teams and communicating with a variety of stakeholders, including Product, Marketing, UX, Technology, Legal, and external partners. You are not afraid to ask questions, share ideas, or proactively follow up to keep work moving forward.
• Curiosity and a willingness to learn. You are naturally curious about digital experiences, emerging technology, and how things work. You are eager to learn, open to feedback, and motivated to grow your career within Digital Product.

Compensation

At Scene+, we believe that compensation should be transparent, fair, and market competitive. Our salary ranges are designed to represent the progression from learning the role to truly mastering it. 

This role has a minimum base salary of $55K and a maximum base salary of $65K. Our approach to compensation supports each person’s unique knowledge, skills, abilities, complexity of the role and balances it with internal equity to support a fair and competitive salary. The higher end of the range is reserved for those who have demonstrated deep expertise, while offers closer to the minimum reflect strong potential with room to develop.  

Base salary is just one part of our total rewards package which also includes health and wellness benefits, employer-matched RRSP savings, a performance-based bonus program, and many more perks including free movies and free grocery delivery.

Join us.

We are a dynamic and agile organization that works collaboratively to anticipate and meet the business needs of our partners and the lifestyle needs of our members. People who thrive at Scene+ are mission-driven and eager to contribute to a brand that’s shaping the future of loyalty. As part of our team, you will excel in an environment that values ownership and practical, intelligent solutions. You will have the chance to create and refine processes, identify and address challenges with scalable solutions, and introduce best practices that drive our success.

Our values guide our work, and we consistently measure our progress against these principles.

• Member Focus: We prioritize the needs and experiences of our members in everything we do.
• Teamwork: We believe in the power of collaboration and working together to achieve our goals.
• Continuous Improvement: We strive for excellence by constantly seeking ways to improve and innovate.
• Integrity: We uphold the highest standards of honesty and transparency in our actions.
• Results Driven: We are committed to achieving outstanding outcomes and delivering value.
• Passion: We are passionate about our work and dedicated to making a positive impact.

What you can expect from our interview process:

• A virtual interview with a Talent Advisor discussing your interest in the role and the company. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
• An in person  interview with the Senior Manager, Digital Product. In this conversation, you will discuss your experience working in digital product, eCommerce, marketing, or technology environments, as well as your approach to collaboration, organization, QA processes, and coordinating cross-functional initiatives across web and app experiences.
• A final virtual interview with the Director, Digital Product. This discussion will focus on your communication style, curiosity, attention to detail, and ability to contribute within a collaborative and fast-moving digital product environment.

Apply now.

If you have 70% of what we're looking for and 100% authenticity and passion, express your interest here. Please contact us by email at [email protected] and let us know what accommodations or assistance we can provide you during the application process.

At Scene+, we're committed to diversity, equity, and inclusion. We strive to integrate these values into everything we do, from our partners and offers to our teams and interactions. We welcome and appreciate candidates from diverse backgrounds, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), the LGBTQ2SIA+ community, and other equity-seeking groups.

How We Use AI in Our Interview Process:

At this time, we do not use artificial intelligence (AI) tools to screen, assess or select applicants. For video interviews, we may use BrightHire, an AI-powered video interview tool, for recording purposes.

#LI-Hybrid
#LI-DNI