Systems Administrator

Toronto - Hybrid, ON, Canada

Full Time

Information Security

Mid Level

Who we are

At Scene+, we foster an entrepreneurial spirit that drives our mission: making tomorrow even more rewarding for our members. As a unique joint venture between Cineplex, Empire, and Scotiabank, and a network of partners, we have spent over 17 years delivering unparalleled rewards and experiences.

As we scale and evolve, our focus on innovation and technology is redefining what it means to be an iconic brand that prioritizes a member-centric experience. Data is not just a tool for us—it’s the engine powering our growth strategy and our journey to becoming Canada’s most beloved loyalty program. We leverage it to provide personalized rewards and create meaningful connections with our members.

Joining Scene+ now means stepping into a role where your passion and skills can make a tangible impact on millions of members. With rewards for every lifestyle, we believe there’s always something to look forward to. Come be a part of our journey—create exceptional outcomes, collaborate across teams, and shape the future with us.

Who we need

Reporting to the Director of Information Security, we are looking for a Systems Administrator. You will maintain, upgrade, and manage our software, hardware, and networks. Your goal will be to ensure our technology infrastructure runs smoothly and efficiently, supporting our business operations and growth.

This is a hybrid role, working 5 days over 2 week period in the office.

What's in it for you

Exposure. You want to expand your technical skills by working with a broad range of cutting-edge tools. You want to be part of the process as new in-house systems are deployed. You want to shift your focus to specialize in software and systems administration, including identity provider (IdP) solutions, fraud management tools, and a CRM platform.

Career Development. We have a proven history of supporting the growth of our people. Whether you want to take your career in a technical lead or people management direction at Scene+ or one of our parent companies, there is always something to look forward to.

As our new Systems Administrator, you will focus on:

Identity management. You will administer and manage our IdP. You will implement and maintain Single Sign-On (SSO), Multi-Factor Authentication (MFA) and set up new integrations for applications. You will troubleshoot identity-related issues and manage user access controls.
Fraud management. You will manage and maintain fraud detection and prevention systems. You will monitor and analyze suspicious activities, providing timely responses to fraud alerts. You will collaborate with the security team to enhance fraud prevention measures.
CRM administration. You will manage the CRM environment, including user management, security settings, and system configurations. You will perform routine maintenance, data imports, and custom report generation. You will work with various departments to optimize workflows and integrations.
AWS cloud services. You will manage and monitor AWS cloud infrastructure. You will deploy and manage AWS resources, including EC2, S3, RDS, and VPCs. You will ensure the high availability, performance, and security of AWS environments.
General systems administration. You will install, configure, and maintain virtual infrastructure and systems integrations. You will perform regular system audits, updates, backups, and patch management. You will manage new onboarding and offboarding, provide support for IT-related incidents, and respond to Zendesk tickets for service requests and issues.
Policies and procedures. You will implement and maintain IT security policies and procedures. You will create and maintain IT systems, processes, and procedures documentation.

You bring:

The experience. You have experience managing identity provider (IdP) solutions, fraud management tools, and CRM platforms. In addition, you are familiar with network and server management in both Linux and Windows environments, as well as cloud computing services in an AWS environment.
The analytical drive. You are curious and want to find root causes, resolve problems, and prevent recurring issues. You are innovative with excellent problem-solving skills. You have a growth mindset and work to advance your knowledge of the latest operational and technical challenges.
The customer focus. You prioritize the experience of your customers, operating with a sense of urgency and empathy. You can independently manage multiple ongoing assignments under tight timelines and navigate the demands of stakeholders. You can translate technical concepts for a nontechnical audience and maintain professional communication and patience. You have a demonstrated ability to work in a respectful manner with groups from diverse backgrounds and with diverse experiences.

Join us.

We are a dynamic and agile organization that works collaboratively to anticipate and meet the business needs of our partners and the lifestyle needs of our members. People who thrive at Scene+ are mission-driven and eager to contribute to a brand that’s shaping the future of loyalty. As part of our team, you will excel in an environment that values ownership and practical, intelligent solutions. You will have the chance to create and refine processes, identify and address challenges with scalable solutions, and introduce best practices that drive our success.

Our values guide our work, and we consistently measure our progress against these principles.

Member Focus: We prioritize the needs and experiences of our members in everything we do.
Teamwork: We believe in the power of collaboration and working together to achieve our goals.
Continuous Improvement: We strive for excellence by constantly seeking ways to improve and innovate.
Integrity: We uphold the highest standards of honesty and transparency in our actions.
Results Driven: We are committed to achieving outstanding outcomes and delivering value.
Passion: We are passionate about our work and dedicated to making a positive impact.

What you can expect from our interview process:

A virtual interview with a Talent Advisor discussing your interest in the role and the company.
A virtual interview with the Hiring Manager to further discuss how your experience aligns with the role and answer any questions you may have about the role.
A final interview with the Executive Director – PMO, Vendor Management & Operations. This is your opportunity to ask any last questions about joining Scene+.

Apply now.

If you have 70% of what we're looking for and 100% passion for the work we do, express your interest here. Please email us at [email protected] and let us know what accommodations or assistance we can provide you during the application process.

At Scene+, we're committed to diversity, equity, and inclusion. We strive to integrate these values into everything we do, from our partners and offers to our teams and interactions. We welcome and appreciate candidates from diverse backgrounds, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), the LGBTQ2SIA+ community, and other equity-seeking groups.

#LI-Hybrid
#LI-DNI

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Help us maintain an inclusive culture.

We want anyone, anywhere to have the same chance and opportunity to build a life they love and that they are proud of. We are proactive in creating a belonging environment that anyone can be a part of. Thoughtful, data-driven decision-making is core to this success. We ask these questions to strengthen our practices by using data to identify and mitigate unconscious bias in our hiring process.

If you choose to answer them, the responses are ONLY used in aggregate to help us identify areas for improvement in our processes. Your responses, or your choice to prefer not to say, will not be associated with your application and will not in any way be used in the hiring decision. For one, that’s illegal, and we’re really not into breaking the law. Keep being awesome, and thank you for considering work at Scene+.

1.) Indigenous peoples: Based on the definition below, are you an Indigenous person?
"Indigenous peoples" means First Nations, Inuit or Métis peoples of Canada.*

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